Privacy Policy –
BingoPlus Net Data Protection

01 Introduction

This Privacy Policy applies to all users of BingoPlus Net, including players who have registered accounts and visitors who browse the platform without registering. By using BingoPlus Net, you acknowledge that you have read and understood this policy.

We may update this policy from time to time as the platform evolves or as applicable requirements change. When we make material changes, we will notify registered users through the platform or by email. The date at the top of this page always reflects the most recent revision.

02 What Information We Collect

BingoPlus Net collects personal data through two main means: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

• Full name, date of birth, and nationality (collected at registration)
• Contact details — mobile number and email address
• Government-issued ID documents (collected during KYC verification)
• Bank account or e-wallet details used for PHP deposits and withdrawals
• Any information provided when contacting our support team

Information collected automatically:

• Device type, operating system, and browser version
• IP address and approximate geographic location
• Session data, including pages visited and time spent on each section
• Game activity — titles played, bet amounts, session duration
• Login timestamps and authentication events

03 How We Use Your Information

Every piece of data BingoPlus Net collects serves a specific purpose. The table below outlines the main categories of data and how they are used.

04 When We Share Your Information

BingoPlus Net does not sell your personal information. We share data with third parties only in the following limited and necessary circumstances:

• Payment processors: To complete PHP deposits and withdrawals, relevant payment details are shared with the e-wallet or banking provider handling the transaction.
• Identity verification providers: During KYC, ID document data may be processed by third-party verification services to confirm authenticity.
• Technology partners: Service providers that support platform operation — such as cloud hosting, data analytics, and security monitoring — may access data only to the extent needed to perform their services.
• Legal obligations: We may disclose personal data when required by law, court order, or in response to a valid request from a Philippine government authority.

All third-party service providers engaged by BingoPlus Net are required to handle personal data securely and to use it only for the purposes specified in their agreements with us.

05 How We Protect Your Data

BingoPlus Net applies multiple layers of technical and procedural security measures to protect personal data from unauthorised access, disclosure, or loss.

• SSL/TLS encryption: All data in transit between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
• OTP authentication: Sensitive account actions — including login from new devices and certain withdrawal requests — require one-time password verification sent to your registered number.
• Access controls: Internal access to personal data is restricted to staff who need it to perform their roles, and all access is logged.
• Anomaly detection: Our systems monitor for unusual login patterns, repeated failed authentication attempts, and other indicators of potential unauthorised access.

While we work hard to maintain strong security, no digital platform can guarantee complete immunity from security incidents. We recommend that all players use a strong, unique password for their BingoPlus Net account and keep their login details confidential.

06 Cookies and Tracking Technologies

BingoPlus Net uses cookies and similar tracking technologies to make the platform work correctly and to understand how it is being used. These include:

• Session cookies: Required to keep you logged in during an active session. These expire when you close your browser.
• Functional cookies: Remember your preferences — such as your preferred game view or notification settings — across visits.
• Analytics cookies: Help us understand which parts of the platform are used most, so we can improve the experience for all Philippine players.

You can manage cookie settings through your browser. Note that disabling certain cookies may affect the functionality of the platform — for example, you may need to log in again each session if session cookies are blocked.

07 Data Retention

BingoPlus Net retains personal data for as long as your account is active and for a reasonable period thereafter, as required for legal, compliance, fraud prevention, and dispute resolution purposes.

If you choose to close your account, we will deactivate your profile and cease using your data for active platform purposes. However, certain records — including transaction history and KYC documentation — may be retained for a defined period as required by applicable regulations or internal compliance policies.

Data retained after account closure is not used for marketing and is stored with the same security controls applied to active account data.

08 Your Privacy Rights

As a user of BingoPlus Net, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected].

09 Minors and Age Verification

BingoPlus Net is strictly for users aged 21 and above. We do not knowingly collect personal data from minors. The age verification process at registration — and the KYC checks required for withdrawals — are in place partly to identify and prevent underage access.

If we identify that an account belongs to a person under 21, the account will be closed and any deposited funds returned to the original payment source after verification. No gaming activity conducted from an underage account will be honoured.

10 Privacy Enquiries and Contact

If you have any questions about this Privacy Policy, want to exercise your data rights, or have concerns about how your personal information is being handled, please contact the BingoPlus Net team:

[email protected]

Our support team is available 24 hours a day, seven days a week. Please include your registered username and a brief description of your request so we can assist you efficiently.

For general platform questions, you may also find answers in our FAQ section. For the full set of platform rules, see our Terms and Conditions.